Telehealth vs. In Person Therapy: Which Option is Right for You?

In recent years, telehealth has become a vital part of healthcare, particularly in mental health services. Telehealth therapy, or online therapy, allows individuals to engage with psychologists and other mental health professionals from the comfort of their own homes. But as the demand for remote services increases, the question remains: Is telehealth therapy as effective as traditional in person therapy? As a telehealth psychology clinic, we believe it's essential to help you understand the differences between these two options to make an informed decision about which is best for your mental health journey.

Free image from Pinterest

Understanding Telehealth Therapy

Telehealth therapy allows individuals to access psychological support through digital platforms, such as video calls, phone consultations, or messaging services. It removes many of the barriers to therapy, especially for those living in remote areas, facing mobility challenges, or with busy schedules. By offering more flexibility, telehealth is an appealing option for many people who seek mental health support but may struggle with traditional in person appointments.

The Benefits of Telehealth Therapy:

• Convenience and Accessibility

  One of the most significant advantages of telehealth therapy is convenience. With online therapy, there’s no need to travel long distances to see a psychologist. Whether you’re at home, at work, or travelling, telehealth makes it easier to fit therapy into your life. This is particularly beneficial for people living in rural or regional areas where access to mental health professionals may be limited.

• Comfort and Privacy

  For many, the thought of entering a therapist’s office can feel intimidating or overwhelming. Telehealth offers a sense of privacy and comfort that allows individuals to engage in therapy from a familiar and safe environment. This is often particularly helpful for those who experience anxiety or social discomfort when seeking help.

• Flexibility in Scheduling

  Telehealth therapy often provides more flexibility in scheduling, allowing clients to book sessions at times that work best for their daily routines. This can be especially advantageous for those with busy work schedules or caregiving responsibilities, as it reduces the need for time consuming travel and provides more opportunities to find suitable appointment slots.

• Reduced Stigma

  Unfortunately, despite growing awareness, there’s still stigma surrounding mental health. Telehealth therapy can help reduce this stigma by allowing individuals to seek help discreetly from the privacy of their home. This can encourage more people to engage in therapy who might otherwise feel hesitant to visit a therapist’s office in person.

  
  

The Limitations of Telehealth Therapy

• Technology Barriers

  While telehealth offers many benefits, it does rely on technology, which can sometimes be a barrier. Issues like poor internet connections, technical difficulties with devices, or unfamiliarity with digital platforms can disrupt sessions. This could lead to frustration for both the client and the therapist, potentially hindering the overall effectiveness of the session.

• Distractions at Home

  While home may feel like a comfortable setting, it can also introduce distractions—family members, pets, or even household chores—that might take away from the focus of therapy. In contrast, a therapist’s office is a dedicated, distraction free environment, which helps clients stay engaged in the session.

  
  

The Benefits of In Person Therapy

In person therapy remains the traditional model of care and offers a different set of benefits. Many individuals find face to face interactions with a therapist to be incredibly valuable, particularly for building trust and rapport.

• Focused, Distraction Free Environment

  A dedicated therapy space, free from home based distractions, can allow for greater focus during sessions. Being in a professional setting creates a sense of structure and reinforces the importance of the therapeutic process. This environment may help some clients feel more comfortable or open during discussions.

• Greater Sense of Routine 

  Attending in person therapy may provide a stronger sense of routine and structure, which can be beneficial for clients who thrive on a more formal schedule. It can also create a physical space for reflection and growth outside the home or usual environment.

The Limitations of In Person Therapy

• Accessibility Challenges

  In person therapy can present logistical challenges, particularly for individuals living in rural areas or those with mobility impairments. Travel to and from appointments may also be time consuming, creating barriers for people with busy schedules. For some, the added time and effort required to attend in person sessions can discourage regular attendance.

• Higher Costs

  In person sessions typically incur more overhead costs for both the therapist and the client. For therapists, maintaining office space and travel time can increase the cost of services, which may be passed on to the client. Clients also face additional expenses such as parking costs, transportation fees, and travel time, making in person therapy more expensive. While telehealth can sometimes be more affordable due to the absence of physical office space and travel, in person therapy may be pricier overall.

• Stigma and Anxiety

  For some individuals, the stigma of attending therapy in person can create significant anxiety. The visible nature of attending a therapist's office may deter certain people from seeking help, especially in smaller communities where there is more social scrutiny. Telehealth eliminates this barrier by offering a more discreet and private way to access support.

  
  

Research and Evidence Based Comparison 

Research in Australia suggests that there is little to no significant difference between telehealth and in person therapy in terms of effectiveness. Studies have shown that telehealth therapy can be as effective as face to face therapy for various mental health conditions, including anxiety, depression, and PTSD. For instance, a study published in the Australian & New Zealand Journal of Psychiatry in 2020 found that telehealth based mental health care provided comparable outcomes to in person sessions, with both methods showing effectiveness in improving psychological wellbeing.

In addition, the Australian Psychological Society (APS) has published findings indicating that telehealth can offer several benefits, such as greater accessibility and convenience, particularly for individuals in rural or remote areas where mental health services may be limited. Research also supports that telehealth’s flexibility improves treatment adherence, as clients are more likely to attend sessions when they can access therapy from home, particularly in the context of Australia's vast geographic distances.

Moreover, telehealth therapy in Australia has been shown to reduce stigma, making it easier for individuals to seek help from the privacy and comfort of their own homes. This is particularly important in a country where some individuals may still feel self conscious about attending therapy in person, especially in smaller or regional communities.

Which Option Is Right for You?

Choosing between telehealth and in person therapy depends on your unique preferences, lifestyle, and mental health goals. Both options have their strengths, and it’s important to consider factors like convenience, accessibility, comfort, and the type of therapy you’re seeking.

• If you value flexibility, privacy, and convenience

  Telehealth therapy might be the best option for you. It’s especially useful for individuals with busy schedules or those who live in remote areas.

• Structured therapeutic environment 

  In person therapy allows clients to physically enter a dedicated, calming space designed to foster emotional wellbeing. The physical presence and environment can enhance the sense of safety and focus, helping clients feel more grounded and supported during their sessions.

Ultimately, the best therapy option is one that you feel most comfortable with and that supports your mental health journey. At our telehealth clinic, we understand that every client is unique, and we are here to help you explore the best path forward for your wellbeing.

If you’re still unsure, consider starting with a few telehealth sessions to see if the format works for you.

Conclusion

Telehealth and in person therapy each offer unique advantages. While telehealth provides flexibility, comfort, and privacy, in person therapy offers an immersive experience with direct, hands on support and the benefit of a structured, distraction free environment. Ultimately, the choice between the two comes down to your personal preferences, needs, and the accessibility of each option. Whatever path you choose, taking the first step towards therapy is a significant move toward improving your mental health and wellbeing.